F A Q
Can I Return My Order?
As our warehouse is operating with reduced staff, returns processing may be delayed. We ask for your patience in this matter.
I’ve Already Placed An Order Without Registering But I Would Like To Register Now.
You are welcome to register with us at anytime but any orders placed prior to registration will not be included in your order history.
I’ve Already Registered But Would Like To Create Another Account.
You are welcome to create another account with us using a different user ID and email address.
What Payments Are Accepted?
VISA, Mastercard, American Express,JCB, Discover, UnionPay, PayPal and Klarna.
Your biling address must match the information associated with your payment method. Please contact your financial institutionfor assistance if your payment is declined.
I’ve Cancelled The Order But I Haven’t Received My Credit.
lf the order has never been shipped and you cancelled it before shipping, the amount has not been debited to your credit card butonly authorized by your bank.No charges have been made as the products are charged only at the time of shipment.